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Important - Process changes for policies with cash surrender values. Read more!

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Assumption Life

770 Main St - PO Box 160 - Moncton - New Brunswick - E1C 8L1

Contact Us

 

 

General Inquiries

Toll-free: 1-800-455-7337
Fax: 1-855-430-0587
 
Monday to Thursday
7:15 am to 5:00 pm (Eastern Time)
Friday
7:15 am to 4:00 pm (Eastern Time)

Individual Insurance

Toll-free: 1-800-343-5622
Fax: 1-855-430-0591
client.services@assumption.ca
 
Monday to Thursday
7:15 am to 5:00 pm (Eastern Time)
Friday
7:15 am to 4:00 pm (Eastern Time)

Investment and Retirement

Toll-free: 1-888-577-7337
Fax: 1-855-577-3864
investments.retirement@assumption.ca
 
Monday to Thursday
7:15 am to 5:00 pm (Eastern Time)
Friday
7:15 am to 4:00 pm (Eastern Time)

Group Insurance

Toll-free: 1-888-869-9797
Fax: (506) 853-5434
group@assumption.ca
 
Monday to Thursday
7:15 am to 5:00 pm (Eastern Time)
Friday
7:15 am to 4:00 pm (Eastern Time)


HELP AND SUPPORT

Sales Support

For all your questions about our sales platforms, processes and more!
Toll-free: 1-855-853-6040 (option 1)
Fax: 1-855-430-0591
 
Monday to Thursday
7:15am to 7:00pm (Eastern Time)
Friday
7:15am to 4:00pm (Eastern Time)

 

Technical Support

For all your questions about our IT systems and sales platforms.
Toll-free: 1-855-853-6040 (option 2)
Fax: 1-855-430-0591
 
Monday to Thursday
7:15am to 7:00pm (Eastern Time)
Friday
7:15am to 4:00pm (Eastern Time)

Client Services Support

For all your questions about existing policies.
Toll-free:  1-800-455-7337
client.services@assumption.ca
 
Monday to Thursday
7:15 am to 5:00 pm (Eastern Time)
Friday
7:15 am to 4:00 pm (Eastern Time)

New Business Support

For all your questions about the issue of new policies.
Toll-free: 1-800-455-7337
new.business@assumption.ca
 
Monday to Friday
​7:15 am to 3:30 pm (Eastern Time)

New Application Support

For all your questions about the status of new applications.
Toll-free: 1-800-455-7337
riskassessment@assumption.ca
 
Monday to Friday
​7:15 am to 3:30 pm (Eastern Time)

Underwriting Support

For all your questions about underwriting.
Toll-free: 1-800-343-5622
Fax: 1-855-230-2500
underwriting@assumption.ca
 
Monday to Friday
​7:15 am to 3:30 pm (Eastern Time)

FUNDSERV Dealer support

For all your questions about FUNDSERV.
Toll-free: 1-855-577-3863
Fax: 1-855-577-3864
​fundserv.support@assumption.ca
 
Monday to Friday
​7:15 am to 3:30 pm (Eastern Time)

Contracts & Compensation

For all your questions about compensation and contracts.
Toll-free: 1-800-455-7337
Fax: 1-800-430-0591
contracting@assumption.ca
commissions@assumption.ca
 
Monday to Friday
​7:15 am to 3:30 pm (Eastern Time)

 

INDIVIDUAL INSURANCE AND INVESTMENTS

Daniel Audet

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Associate Vice-President, 
Individual Insurance and Investments
daniel.audet@assumption.ca
1-855-244-7010 (Ext: 5708)

View Bio

Youssef Lahlou

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Senior Director, Business Development and
Chief Manager for the Quebec region
youssef.lahlou@assumption.ca
(506) 870-9153 ext. 5236 

Rachel Savoie

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Manager, Prospecting &
Sales Support Team
rachel.savoie@assumption.ca
1-855-244-7010 (Ext: 5143)

Claudette Richard

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Business Development Manager,
Atlantic Canada
claudette.richard@assumption.ca
(506) 866-5666

Alexandre Despres

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Business Development Manager,
Atlantic Canada 
alexandre.despres@assumption.ca
(506) 380-5003

Daniel Rouillard

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Business Development Manager,
Québec
daniel.rouillard@assumption.ca
(514) 217-2725

Elmehdi Saghir

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Sales Support Agent
elmehdi.saghir@assumption.ca
1-855-244-7010 (Ext: 5125)

Jennifer Koshul

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Business Development Manager,
Ontario
jennifer.koshul@assumption.ca
(289) 442-4418

Gareth Daniel

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Business Development Manager,
Ontario
gareth.daniel@assumption.ca
(416) 550-3430

Maxime Robichaud

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Sales Support Agent
maxime.robichaud@assumption.ca
1-855-244-7010 (Ext: 5257)

Pauline T. LeBlanc

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Sales Support Agent
paulinet.leblanc@assumption.ca
1-855-244-7010 (Ext: 5733)

Mohammed A. Saiepour

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Business Development Manager,
Western Canada
mo.saiepour@assumption.ca
(403) 542-5209

Sophie Melanson

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Sales Support Agent
sophie.melanson@assumption.ca
1-855-244-7010 (Ext: 5117)

Mélanie Colquhoun

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Product Training Specialist
melanie.colquhoun@assumption.ca
1-855-244-7010 (Ext: 5122)

Daniel Cormier

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Coordinator, Investment Products and Retirement Requests
daniel.cormier@assumption.ca
1-855-244-7010 (Ext: 5580)

 

GROUP INSURANCE

Tina Soucy

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Director, Strategic Partnerships
tina.soucy@assumption.ca
1-855-244-7010 (Ext: 5505)

Rachelle Brideau

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Sales Manager,
Atlantic Canada
rachelle.brideau@assumption.ca
1-855-244-7010 (Ext: 5208)

Jessie Gauthier

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Sales Manager,
Québec
jessie.gauthier@assumption.ca
(514) 233-8144

Claire Deveau

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Support Agent
claire.deveau@assumption.ca
1-855-244-7010 (Ext: 5113)

 

GROUP INVESTMENTS AND RETIREMENT

Claudette Richard

Claudette-Richard.jpg 
National Director,
Investment and Retirement
claudette.richard@assumption.ca
(506) 866-5666

 

MARKETING AND COMMUNICATION

Pierre Martin

Pierre-small.jpg
Director, Product Management & Market Strategies
pierre.martin@assumption.ca
1-855-244-7010 (Ext: 5540)

Thomas Raffy

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Director, Marketing and Communications
thomas.raffy@assumption.ca
1-855-244-7010 (Ext: 5194)

 

COMPENSATION

Carolyn Léger

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Compensation Agent
carolyn.leger@assumption.ca
1-855-244-7010 (Ext: 5581)

Sylvie Comeau

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Compensation Agent
sylvie.comeau@assumption.ca
1-855-244-7010 (Ext: 5193)

Serge Gaudet

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Compensation Agent
serge.gaudet@assumption.ca
1-855-244-7010 (Ext: 5184)

Michaël Sonier

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Compensation Specialist
michael.sonier@assumption.ca
1-855-244-7010 (Ext: 5769)